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Survey
Which Doctor did you see today?
Dr. Platz Bartolucci
Dr. Spencer
Dr. Rockett
Technician
Other:
How satisfied were you with your visit today at our hospital?
Extremely Satisfied -I would refer you to my friends and family
Somewhat satisfied - I would consider referring you to my friends and family
Not satisfied at all - I would not refer you to my friends or family
Please tell us what you were satisifed or dissatisfied about.
Did the staff member up front greet you and your pet when you first arrived?
The staff member greeted me and my pet
The staff member greeted me but not my pet
The staff member greeted my pet but not me
The staff member was talking to another client and did not acknowledge me or my pet
There were no staff members up front to greet me when I arrived.
Upon arrival was your pet weighed and placed in a room?
Yes! Immediately.
I waited < 1 minute before my pet was weighed and escorted into a room.
I waited < 5 minutes before my pet was weighed and escorted into a room.
I waited > 5 minutes before my pet was weighed and escorted into a room.
Was our facility appearance clean and organized?
Yes!
Somewhat
Not at all
Did the doctor explain all examination findings, including abnormal and normal findings?
Yes, the doctor explained all examination findings.
No, the doctor did not explain the examination findings.
Did you have to wait to see the doctor?
No! The doctor arrived in the room shortly after the exam room nurse
Yes, I waited < 5 minutes for the doctor to arrive in the room
Yes, I waited > 5 minutes for the doctor to arrive in the room
Do you feel that the information regarding your pets preventive health care including vaccinations, wellness screening and parasite prevention were explained clearly?
Yes!
Somewhat.
Not at all.
Please tell us how you were satisfied or dissatisfed about how the preventive medicine was explained.
